Free Shipping, Exchanges, and Returns
Overland offers free shipping, exchanges, and returns on all U.S. orders. Every order includes a Return & Exchange Form with further information on how to pack and ship returns. When returning U.S. online orders, simply print our Prepaid Return Label and mail the item(s) with the completed Exchange Form – no need to worry about postage! For faster processing, return in-person at any of our Overland stores.
For in-store purchases, we ask you to return your item(s) along with a printed Return & Exchange Form to the Overland location you purchased it from. If you are unable to return to the location, please call our friendly Customer Service team at 1-800-OVERLAND or the store you purchased from for further assistance. Visit our Store Locator for a complete listing.
For all web or catalog purchases, please mail packages to:
1800 W Burlington Avenue
Fairfield, Iowa 52556