Shipping & Tax Rates

Shipping Rates

Overland ships all orders free via standard ground shipping to all 50 states and APO/FPO addresses. Some items automatically qualify for free 2-Day domestic shipping, as noted on their product page.

Orders of in-stock items received before 2:00 p.m. Central Time will ship out the same day. Please allow 3–6 business days for delivery on U.S. Standard Ground orders.

For expedited shipping or deliveries to U.S. Territories and internatioanl locations, please refer to the shipping rate chart below.

Ground 3-Day* 2-Day* Next-Day*
Continental U.S. Free $10 $15 $25
APO/FPO Free N/A N/A N/A
Alaska Free $25 $30 $50
Hawaii Free $40 $60 $100
U.S. Territories $20 $40 $60 $100
International

Please note that 3-Day, 2-Day, and Next Day refer to the shipper's service level from the time the order is shipped, and refers to business days only (no Saturday, Sunday, or holiday delivery on express shipping). For example:

  • An order of in-stock product placed prior to 2:00 p.m. with 3-Day service will ship that same day and arrive 3 business days later.
  • An order of in-stock product placed after 2:00 p.m. with 3-Day service will ship the following business day and arrive 3 business days after that (i.e., 4 business days after placing the order).

For expedited shipping of large rugs to the 48 contiguous states, a $50 per rug surcharge for 3-Day, $100 for 2-Day, and $200 for Next Day is applied. For expedited shipping of large rugs to Alaska, Hawaii, or U.S. Protectorates, there is an additional $100 shipping charge per large rug.

All shipping times are subject to weather delays; Overland is not responsible for delayed deliveries due to weather.

For any questions on shipping, please contact Customer Service 7 days a week at 1-800-OVERLAND (1-800-683-7526) or at +1-641-472-8434 for international customers.


Returns

Return ground shipping is free for U.S. orders within the 50 states; outbound express charges, oversized rug surcharges, or international shipping charges from the initial order are not refunded on returns or exchanges. For more information please visit our Returns & Exchanges page.


U.S. Sales Tax

Overland charges sales taxes on orders as required. The amount of tax charged is based on current tax rates in effect and these rates are subject to change at any time. Shipping charges, if applicable, may also be subject to sales tax in certain states. Gift cards purchased from Overland.com or at an Overland store are not taxable.


International Orders

Overland welcomes international customers. Depending on the order and destination, various additional shipping fees and payment requirements apply.

Standard International Shipping
Canada $45
Western Europe $65
Other $85
Notes: Large rugs incur a $100 per item surcharge. Posted international shipping rates are applicable to the majority of orders, but some items and/or destinations may entail an additional shipping surhcarge.

For Canada and ALL international orders:

  • Credit card orders can only be shipped to the credit card billing address.
  • Recipient is responsible for any customs, duties, taxes, or brokerage fees (not included in our shipping charges)—please consult your local customs office for more details. Overland is not responsible for any of these charges.
  • If an international package is refused or abandoned for any reason, Overland does not refund the merchandise or shipping charges.
  • Overland does not pay return shipping on refunds or exchanges (and the latter will incur another set of outbound shipping charges, nor are initial outbound order shipping charges or surcharges refunded.

For most countries in the European Union as well as Australia, New Zealand, and Japan, the following additional payment requirements and options apply.

Payment Type Requirements
Credit Card
payment methods list
Requires a copy of your current credit card statement along with a current utility bill showing your name and address. This information must be faxed to 1-641-472-4795 or emailed to service@overland.com.
International Money Order Mail money order in U.S. currency to:
Overland Customer Service
2096 Nutmeg Ave
Fairfield, IA 52556, USA
Paypal Payment including international shipping charges sent to paypal@overland.com with the Overland order number referenced in the payment.
For all other countries, or should you have any additional questions, please contact Customer Service at +1-641-472-8434 or via email at service@overland.com.
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