Slippers themselves deserve a 5-star rating. They are extremely warm and comfortable, everything you'd want in the winter. However, due to size issues, they only get a 2. Overland has serious issues with their manufacturing, specifically the size. One slipper set marked size 7 was physically identical to another marked size 10 (both women's). I went through 3/4 of the slippers at the Denver store and all the sizes (despite the markings) were NOT accurate. What should have been a simple get my normal size box, turned into a half-hour of trying on almost every pair in the store (to include the Men's). The salesperson told me they changed manufacturers and have had horrible size problems ever since. I've been buying Overland slippers for almost two decades, and this is the first size problem I've had. I'm a women's 7, but had to purchase a size 10 to get the right fit. Overland - go back to the other manufacturer, for the price of these slippers, I shouldn't have to waste that much time finding ones that fit!