This crossbody bag is awesome on every level!
This beautiful bag meets my every need. I ordered one with black leather. I wasn't completely in love with the pattern on the cowhide, but I loved everything else about the bag. I called Overland to see if it was possible to find one that was more to my liking. Eryn, the young lady that answered my call, told me she would check around to their stores. She found one and sent me a photo of it to make sure I liked it. I did like it, so she had the store send it to me. That happened late Thursday afternoon, and I was shocked and extremely pleased that it arrived on Sunday afternoon and the new bag was perfect! In this day and age when customer service is pretty much zero, I was so impressed that Eryn went above and beyond to help me get the product I love! Thank you so much, Eryn and Overland!