Exemplary design, proportions, materials.
The design, proportions, materials, fit, execution and customer service exceed expectations.
It's this combination executed perfectly, in unison which deliver exceptional value and satisfaction.
I engaged the company via their website online chat regarding the likely availability of another outer wear item I will purchase and found a company employee at their IA HQ friendly, knowledgeable, willing to check on potential pre order possibilities, verification that I was on their notification list upon restock of the item with an estimated timeline. I made sure to tell him how much I appreciated the professional interaction and that he was adding real value to the company.
This focussed private small company is producing superior products and executing operations at a very high level and therefore delivering high value.
This is very hard to find and it's appreciated.