Coat is great - customer service less so!
The coat fit well (I got a S and am a size 6, it was fine), although it was shipped to an address I had 8 years ago that was 2 states away - despite my Overland shipping conformation and credit card conformation showing my current address - and no other order via PayPal ever shipping there in the last 8 years. Customer service was interested but ineffectual, in terms of my needed timing and resolving things with FedEx in any definitive manner, so I drove 4 hours this morning, over to where I used to live, to retrieve the coat after a friend went last night to pick it up from where it had been left (no signature) at my former address. A mystery as to why, but a significant issue. Nonetheless, the coat is fine (oddly, the neck piece is a bit scratchy!).