Leather Coat, delayed delivery
Love the leather coat from Overland, disappointed in the delivery service provided by Overland and UPS. Overland told us our coat would be sent next day air when purchased on June 29th, Overland needed to alter the sleeve length, however we were told the coat would beat us home on july 7th. UPS label indicated the coat wasn't shipped Next Day by Overland until we spoke to the store manager July 11th, UPS then took 3 days getting to Albuquerque from Taos and nearly another week to arrive in Chandler, Az. when on July 17th, UPS knowingly delivered the coat to the wrong address!
Jennifer was outstanding in helping my wife select a beautiful coat and can't thank the store manager enough for getting involved when we called looking for the coat and making sure the coat was finally shipped. The Overland store in Taos is the first of Overland stores and has a large selection of leather items to choose from.