Excellence in the details!
Can't say enough great things about this company! I was able to shop in person in one of their CO stores a few years ago, and had a wonderful experience that stayed with me. I ended up purchasing an alpaca blanket and a coat for my husband, both amazing quality. Fast forward to this year and I purchased the Brooklyn coat as a birthday gift to myself! I had originally purchased the Jane bomber, but the style/cut just didn't fit me right, so I returned it. Both of these transactions were over the phone, and the customer service was great both times! The craftsmanship on the coat is evident as soon as you take it out of the box. I ordered a size up because I prefer a more generous fit and room for a sweater underneath. I also really appreciate the small things that elevate the experience- the hanger and garment bag included in the box, free returns, even a small extra cardboard flap taped under the box top so you wouldn't accidentally slice your new coat when opening the box! Bravo, Overland, and keep it up! I'll always be a customer!