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Careers

Looking for a workplace to call home? Overland is a family-owned American heritage brand committed to providing our valued customers with the best in sheepskin, leather and natural-fiber outerwear, accessories, and home decor. We're passionate about quality craftsmanship delivered with exceptional service—and we're on the lookout for employees who stand behind our mission.

Overland employees enjoy a supportive work environment with loyalty and encouragement from the management team, as well as generous benefits and opportunities for growth.

Across the U.S., Overland has 23 retail stores in premier tourist and outdoor destinations. Our headquarters is located in Fairfield, Iowa, a thriving, arts-and-entrepreneurial-friendly city of 10,000 that was named one of "America's Best Small Towns" by Smithsonian magazine.

Want to join the team? See all current openings below.

Retail Store Positions

Locations: PORTSMOUTH,NH AND TRAVERSE CITY,MI

With 23 stores across the country in several choice vacation destinations, our customers have come to rely on our unique product and exceptional customer service. Perhaps you've shopped with us while on vacation yourself. We'd love to have you join us. We offer very competitive wages and benefits.

Full-time and part-time positions available.

The Sales Associate is responsible for:

  • Providing exceptional customer service
  • Building long-lasting customer relationships
  • Maintaining sales goals and performance expectations
  • Assisting in keeping the store stocked, merchandised, clean and inviting
The Sales Associate skill set:

  • Must be able to assist with shipping and receiving
  • Ability to spend 100% of working time standing, walking, moving in the store, reaching, bending, and light lifting
  • Retail sales experience
  • Communication, interpersonal relationships
  • Proficient with computer and POS systems
  • Cash handling

The Sales Associate may be requested to perform additional tasks in specific situations to achieve our customer service and operational goals. Scheduling includes a mix of day and night shifts, 7 days a week and Holidays.

Qualified applicants should submit a current resume to jobs@overland.com

Customer Service Representative (Seasonal)

Join Overland’s talented Customer Service team to help providing world-class customer service during the busiest retail months.

Selected candidates will:

  • Answer inbound customer calls, emails, and chats in a friendly and professional manner
  • Familiarize themselves with Overland’s luxury product line and help answer customer product and sizing questions
  • Provide top-notch service (resolving shipping issues, exchanges, returns, or other concerns)
  • Perform order quality checks and resolve any customer order issues (e.g. problems with payment or address)
  • Process customer exchanges and returns
Additional details include:

  • A positive attitude, attention to detail, superior follow-through, supportive team interaction, and professional communication style are a must to join this elite team
  • This is a seasonal (summer – January) hourly position with flexible scheduling, in-person at Overland’s headquarters in Fairfield, IA
  • Overland’s Customer Service is open 7 days a week from 7am – 9pm, so various shift options are available
  • Availability requirements: 30+ hours a week minimum and a weekly shift on either Saturday or Sunday through the season
  • Starting hourly rate of $22 per hour, plus end of season bonus

Qualified applicants should submit a current resume to jobs@overland.com

Order Processing Specialist (Seasonal)

Join Overland’s talented team to help process orders during the busiest retail months.

Selected candidates will:

  • Perform order quality checks and resolve any outstanding issues (e.g. problems with payment or address)
  • Help process exchanges and returns
  • Answer emailed inquiries
  • Assist in other administrative tasks
Additional details include:

  • A positive attitude, attention to detail, superior follow-through, supportive team interaction, and professional communication style are a must to join this elite team
  • This is a seasonal (summer – January) position in-person at Overland’s headquarters in Fairfield, IA
  • Overland’s Customer Service is open 7 days a week from 7am – 9pm, so various shift options are available
  • Availability requirements: 30+ hours a week minimum and a weekly shift on either Saturday or Sunday through the season
  • Starting hourly rate of $22 per hour, plus end of season bonus

Qualified applicants should submit a current resume to jobs@overland.com

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