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CAREERS AT OVERLAND

Customer Service Representative (Seasonal)

Overland Customer Service Representatives provide superior customer service to retail customers nationwide via phone, live chat, and email. Our mission is to exceed the expectations of our customers every day, delivering superior service in a fun, friendly family atmosphere.

Responsibilities include:
  • Professionally answer incoming customer phone calls, chats, and emails
  • Process sales and customer inquiries
  • Provide accurate, valid, and complete product information
  • Handle complaints, provide appropriate solutions or resolutions
  • Deliver top-quality service and satisfaction

This is a seasonal hourly position (August – February) starting at $15 per hour in Fairfield, IA. Flexible scheduling and extended retail hours requiring early morning and/or evening shifts, including weekends.

Please send resume to jobs@overland.com


Graphic Design & Digital Marketing Coordinator

The Graphic Design & Digital Marketing Coordinator will play a key role in Overland.com’s day-to-day marketing activities, including:

  • Weekly email creation and dispatch
  • Website updates and marketing content maintenance
  • Creation and maintenance of product content pages on Amazon
  • Planning, coordination and posting to social media channels
  • Support key projects and future growth initiatives.

Experience
1-2 years’ experience in Marketing, PR, Communications, or Customer Service roles in fashion, accessories, retail, B2B, or B2C companies desired. Work experience can be substituted with applicable coursework in related subjects.

Skills

  • Keen interest in the fashion and lifestyle retail sector
  • Very professional with a strong sense of ownership and initiative
  • Excellent attention to detail and ability to multitask and prioritize workload
  • Understanding of social media platforms such as Instagram, Instagram Stories, Facebook, and Pinterest and other popular or emerging sites
  • WordPress and/or other publishing platform experience including CMS systems
  • Proficient in Adobe Photoshop and Excel
  • Strong communication skills
  • Excellent grammar and spelling
  • Desire to grow professionally

Send applications and resumes to jobs@overland.com


Full Stack .NET Developer

Overland is looking to hire a full-time mid to senior level .NET Developer.
If interested please send resumes to jobs@overland.com


Front-End Web Developer

Overland is looking to hire a full-time Front-End Web Developer.
If interested please send resumes to jobs@overland.com


Distribution Center Receiver/Shipper

The distribution center receiver/shipper will assist in receiving merchandise, and shipping to our stores and customers. Must be detail oriented and have strong computer skills. Heavy lifting is required. This job requires you to be on your feet on a cement floor for 8-10 hour shifts, and potentially miles of walking daily.

Some duties include:

  • Bend, twist and regularly lift 60 lbs. and occasionally lift up to 100 lbs.
  • Load and unload freight from parcel carriers, semi-trucks, and shipping containers
  • Count and record accurately merchandise received
  • Tag merchandise
  • Pick merchandise for stores and for customers
  • Prepare shipments for carrier pickup
  • Restock merchandise from over stock
  • Perform physical inventories and cycle counts

This is a seasonal position. Hours vary daily. Must be available to work evenings, weekends and holidays (we are only closed Thanksgiving Day and Christmas Day). We are staffed 7 days a week 8am-6pm February-mid October and 7 am – 8 pm late October-January. This position is located in Overland’s Distribution Center, in Fairfield Iowa.

Qualified applicants should complete and submit applications to Jobs@Overland.com


Retail Store Positions

With 16 stores across the country in several choice vacation destinations, our customers have come to rely on our unique product and exceptional customer service. Perhaps you’ve shopped with us while on vacation yourself. We’d love to have you join us. We offer very competitive wages and benefits.

Full-time and part time positions available.

Qualified applicants should complete and submit applications to Jobs@Overland.com

LEARN MORE ABOUT OUR STORES


Overland Stores

With sixteen unique locations ready to serve you, we look forward to meeting you in person. Look us up on your next trip through any of these fun and exciting cities. You'll find a warm welcome and a friendly, knowledgeable staff waiting to help choose just the perfect Overland piece for your needs. See you soon!


Overland Stores Map
Yountville Manchester Santa Fe Taos Steamboat Springs Denver Durango Telluride Lake Geneva Fairfield Omaha Jackson Hole Park City Breckenridge
 

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