Data Protection & Privacy Policy

Overland Sheepskin Company ("Overland," "our," "us," or "we") gathers and processes your personal information in accordance with this privacy policy. This policy provides you with the necessary information regarding your rights and obligations, and explains how, why, and when we collect, process, and use your personal information.

This Privacy Policy is part of Overland's Terms and Conditions and applies to your time spent in our stores, your use of the Overland website (e.g., https://www.overland.com/) mobile or tablet apps, (collectively the "Sites" or "Site"), emails, text messages or other electronic communications, including social media, fixtures, or other products, goods, or services from us (collectively, the "Services"). This Privacy Policy does not apply to the data collection practices of any other Overland websites that are not owned and operated by Overland.

Please note that this Privacy Policy does not govern the practices of third parties, including our partners, third party service providers, marketing providers, and/or advertisers, even when those services are branded as or provided on behalf of Overland.

By visiting our stores, using our Services, and/or making choices when placing a purchase with us, you acknowledge that you have read and accepted the terms of this Privacy Policy and our Terms and Conditions, and you are consenting to our collection, protection, use, retention, and disclosure, subject to the terms and conditions set-forth below in this Privacy Policy, of your personal information. If you elect to not provide the information we require, we may not be able to provide all of our Services to you.

If you do not agree to the terms of this Privacy Policy, please do not visit our stores, use our Sites or our other Services. We may make changes to this Privacy Policy from time to time. Your continued visit to our stores, use of our Sites and other Services following the posting of any changes to this Privacy Policy will indicate your acceptance to these changes. We will post any Privacy Policy changes on this page. Please check back frequently to see any changes.

We collect your information in several ways, including: information we collect from you; information we collect from when you use our Services; and information we collect from third parties. When you use our Services (e.g., purchase a product, use our apps, browse our Sites, visit our stores, complete a survey, etc.), we may request and you may provide your personal information to Overland. Overland collects, uses and processes your personal information to provide our Sites and Services to you, and to meet our legal, statutory and contractual obligations. The specific information we collect depends upon your use of the Sites and our other Services, as described below.

"Personal information" is information that identifies you as an individual or relates to or is reasonably capable of being associated with an identifiable individual, and includes the data sets referred to below.

The personal information that we may collect includes the following categories and specifics within said category:

Identifiers:

• Your biometric information
• Your name
• Your address
• Your email
• Your telephone number
• Your date of birth
• Your social media usernames
• Your payment information
• Your unique userID (such as AppleID)
• Locations to ship products

Internet or other electronic information:

• Browser type and browsing history
• Content you post
• Your IP address
• Usage data
• Device type and other device information
• Demographic data
• Operating system
• Cookies and tags
• Information from third parties and other databases

Overland takes your privacy very seriously. The purposes and reasons for collecting, processing, and using your personal information are detailed below:

• To present our Sites and stores and their contents to you.
• To provide you with information, products newsletter, content, or other services that you request or seek from us.
• To fulfill orders and to provide you with shipping and returns information.
• To allow you to participate in any interactive features on our Sites.
• To provide customer support.
• To manage your account.
• To process refunds and chargeback claims.
• To improve the contents of the Sites and apps to serve you, and make them more suitable to your needs and increase their usability.
• To help us understand more about where our Sites traffic originates.
• To monitor website traffic and trends and assist in designing our Sites.
• To monitor store security and activity.
• To analyze how you and other users interact with our Sites.
• To better understand visitors to our Sites and market services to new potential customers.
• To inform you of promotions, product ratings, and sweepstakes.
• To send you catalogs and other mailings.
• To make your navigation more pleasant and personalized, with our products (such as contents) and Services personalized to you.
• For email targeted marketing including customer satisfaction reviews.
• For third party website targeted marketing including advertisements on various website through ad networks, Facebook, Instagram, YouTube, Pinterest and Google.
• To manage and improve our day-to-day operations and products for you.
• To communicate with you about your transactions.
• To facilitate your experience and social sharing.
• For marketing, statistical or analytics for internal purposes only.
• To analyze and develop our new products and Services for the interest of users.
• To send you offers or other communications about our products and Services, such as special or promotional events, including services, products, or events, or other materials.
• To provide you with notices about your account, including expiration and renewal notices.
• To resolve disputes, collect fees, or troubleshoot problems.
• To detect, investigate, and prevent activities that may violate our Terms and Conditions or other policies, or which may be fraudulent or illegal.
• To establish, exercise or defend our legal rights or claims.
• To fulfill any other purpose for which you provide it.
• In any other way we may describe when you provide the information.
• In specific cases we will be contractually obligated to share your data with one of our third party partners explained above.

In these instances, we will make it clear that the third party partners, which the data you share will be transferred to, follow applicable privacy and data protection regulations.

The personal information is collected in several different ways, including: registration forms to sign up for our online and offline Services, creating or maintaining an account with us, billing, survey, contacting our service center, different cookies and tracking technologies, and other sources. How we collect information includes the following categories and specifics within said category:

a. Information You Provide to Us. This includes the information that you provide to Overland directly — for instance, when you purchase a product, write a review or participate in other interactive messaging, contact us with a question, request a catalog, engage with us via social media platforms, apply for a job through our Sites, enter a contest, sweepstakes, drawing or other promotional offering sponsored by us, responses to surveys for research purposes, QR codes, or otherwise directly interact with us.

b. Information Gathered During the Use of Our Services. This includes among others information automatically gathered through your use of our Sites, such as through cookies or visit to our stores such as security camera footage.

c. Information Collected After Consent. In some contexts, we may ask for your consent before collecting certain types of information.

d. Data From Other Sources. We also obtain data from other partners or third parties that help us provide our Services to you.

Cookies and Ad-Targeting Technologies

We and our third-party partners (including service providers and advertising partners) may use cookies, web beacons ("pixels"), mobile ad identifiers, and other similar technologies to facilitate our relevant Services to you, and to provide you with a customized online experience. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to analyze and improve our Service. We use third-party partners to help manage and optimize our Services' performance and online advertising.

Please be advised that if you choose to reject all cookies, then certain areas of the Site might not function properly.

Examples of cookies we use:

First Party Cookies. We use first party cookies, including session cookies and preference cookies, to remember your selections, choices, and preferences for when you interact with our Sites. Session cookies are temporary and are automatically deleted once you close your Internet browser. Preference cookies are first party cookies that remain on your device until you delete them or they are otherwise removed upon expiration.

Third Party Cookies. We permit certain third-party Service Providers, advertisers, and other companies to use cookies or other similar technologies on our Site. These companies may collect your information, track your behavior on our Site, and gather information about your use of our Sites and other online Services over time and across different Services. Additionally, some companies may use information collected to deliver targeted ads on behalf of us or other companies, including on other websites or online services. We are not responsible for the functioning of cookies and other technologies used and placed by third parties on your device.

The third-party partners we use who may utilize cookies or other tracking technologies include:

• Google: to provide Google Analytics (as Analytics Cookies) to analyze behavior of your use of our Sites, apps, and other Services, in order to improve our Services and provide you and other users with a better experience;
• AppStore Connect: to analyze backend application store data;
• Facebook, X (formerly known as Twitter), Instagram, LinkedIn, and other Social Media Partners (Social Media Cookies): to enable the sharing of content through social media websites and otherwise allow you to interact or connect with such websites while using our platforms;
• Oracle Datalogix: to obtain and track online and offline data purchasing behavioral patterns;
• Sentry: to analyze application errors/crashes as well as performance analytics;
• MixPanel: to analyze anonymized usage and performance data;
• HubSpot: to facilitate our customer service and support offerings; and
• Other Technologies: We collect many different types of information from other technologies to improve the quality of our Site and the Services we provide. For example, we may collect usage data and other information about the device you use to access our Site, your operating system and/or mobile device type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. We may record the IP address of the device you use to connect to the Internet.

These technologies include web beacons and scripts: Web beacons are pieces of code embedded in a website or email to monitor your activity on the website or your opening of the email, and which can pass along information such as the IP address of the computer or device you use to view the website or open the email, the URL page on which the web beacon is located, the type of web browser that was used to access the website, and previously set cookie values. Web beacons are sometimes used to collect advertising data, such as counting page views, promotion views or advertising responses. Disabling your computer's, device's or web browser's cookies may prevent some web beacons from tracking or recording certain information about your activities. Please be advised that if you disable all such cookies, then certain areas of the Site might not function properly.

Scripts are pieces of code embedded in a website to define how the website behaves in response to certain key or click requests sent by the user. Scripts are sometimes used to collect information about the user's interactions with the website, such as the links the user clicks on. Scripts are often temporarily downloaded to the user's computer or device from the website server, active only while the user is connected to the Site and deactivated or deleted when the user disconnects from the website. Please be advised that if you disable any scripts through your web browser or other means, then certain areas of the Site might not function properly.

This Privacy Policy applies to any personal information collected through our used Cookies and similar technologies. Personal information collected through the third-party partners' Cookies and similar technologies is subject to the privacy policy of the third party partners respectively, and not to our privacy policy.

Software Development Kits ("SDKs"): We may use SDKs on our mobile app to collect analytics regarding the use and functionality of our mobile app. Additionally, if you access our mobile app utilizing an iPhone, you may turn off cross-application tracking in the Privacy section of your phone settings.

Your Cookie Choices. When it comes to how you want to use or allow cookies to be used on your devices, you are in control. Most internet browsers are initially set to accept cookies. You can set your browser to block or otherwise control what cookies your browser or mobile device accepts via your browser or mobile device settings. Additionally, you can choose to modify your settings and delete cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or your mobile device's manufacturer to determine how you can limit the placement of and/or remove cookies or other technologies. Please note, however, that limiting or disabling essential cookies and other technologies may impact or adversely affect some portion or functions of our Sites.

Controlling Cookies and Opt Out Choices. You can visit the following websites for comprehensive information on how to manage cookies and how to opt out of cookies used for advertising and marketing purposes:

For individuals in the United States:

• The Digital Advertising Alliance's Consumer Choice tool at https://www.aboutads.info/choices
• The Digital Advertising Alliance's AppChoices program at https://www.aboutads.info/appchoices
• The Network Advertising Initiative's opt-out program at https://www.optout.networkadvertising.org/

For EU/EEA-based individuals:

• The EDAA opt-out program at https://www.youronlinechoices.eu

We partner with third-party sponsors, affiliates, vendors, and other companies who might have links, content, or applications on the Sites or in our stores. These third parties might also use tracking tools on our Sites or other Sites to collect information about you when you use the Sites. They may collect information about your online activities over time and across different sites and other online services. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about such a link, content, or application, you should contact the third-party entity directly. We are not responsible for the content or privacy practices on any websites, applications, tracking tools, or other technology that are not operated by Overland, even though our Sites might link to them or they might link to our Sites.

We may share or disclose your personal information to help provide our Services to you. For instance, we may share your information with our other stores, affiliated companies and service providers to respond to your requests or process your purchases. We may also provide your personal information to third party service providers who assist us in providing certain Services.

We may also disclose or share your information for the following purposes:

a. To facilitate and improve the quality of our Services.

b. To service providers and other third parties we use to support our business.

c. To fulfill the purpose for which you provide it.

d. For any other purpose disclosed by us when you provide the information.

e. To protect our users/visitors and network against fraud and security threats.

f. To comply with a legal obligation.

g. To protect and defend our rights or property.

h. To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

i. To third party marketing partners for commercial purposes.

j. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Overland's assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Overland's about our Sites users is among the assets transferred.

k. To prevent or investigate possible wrongdoing in connection with the Services.

l. To protect the personal safety of individuals or the public.

m. To protect against legal liability.

n. When there is a good faith belief that such action is necessary to investigate or protect against harmful activities to our guests, visitors, associates, or property (including the Sites), or to others. This may include disclosures to law enforcement to investigate potential criminal activity or other civil violations.

We may share your information with the following types of entities and third parties:

1. Our affiliated companies within the Overland family, including all stores;
2. Our agents, subcontractors, suppliers and vendors; and
3. Our third-party service providers, to analyze how users use our websites and apps, track user interests, trends and patterns in order to serve you personalized content which is relevant to your interests.

Overland uses third-party service providers and business partners to provide certain Services and business functions as detailed throughout this Privacy Policy. In those instances, the applicable third-party partners collect and process your data governed by their privacy policy.

In certain situations, we will only share your information with your consent, as noted below. We may from time to time be required to provide information to law enforcement or other governmental authorities pursuant to a warrant, court order, or other lawful process.

Sharing Your Personal Information with Overland Advertising and Marketing Partners

Some of the above sharing and use of your information is only done where we have obtained your consent to do so. For example, we may ask your consent to provide your personal information, including IP address information, interest data, unique IDs and other information to certain third parties that help us advertise and market our Services. In those instances where we ask your consent, we will only share your information with those third parties where you have given us permission to do so. You can withdraw your consent at any time by contacting us using the contact information listed in the "Exercising Your Privacy Rights" section below.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing purposes.

Sharing Your Personal Information on Social Media

If you submit user content to our social media accounts, you acknowledge that the content will be publicly available. We are not responsible for comments, advice, reviews, information, or any other posting made by you, other users or third parties in these areas. We do not have the obligation, but we reserve the right, to review content posted in public areas, including comments to our social media pages, and to delete or edit them, for any reason, at any time.

If you use third-party social media features available on our Site/stores, we or a third party may collect or share your data, including your personal information. We consider information collected from or shared through any such social media features, including User Generated Content ("UGC") to be public information, because the third-party social media sites, or you, make it publicly available. If you choose to submit UGC including personal information to any public area of the Sites/stores, your content will be accessible by anyone, including us. If you do not want us to be able to access information about you, including personal information, from third-party sites, you must limit data collection and disclosure in the privacy settings on the third-party sites.

Overland has not sold and does not sell any personal information of consumers.

Overland is headquartered in the United States. If you reside outside of the United States and access our Services, you acknowledge that your information will be collected and transmitted to the United States. Please do not use our Services if you do not agree to this transfer. Many of our third-party service providers such as Google, Facebook, and X (formerly known as Twitter) are United States companies. Data transmitted to those service providers are done in accordance with their respective privacy policies.

Overland takes your privacy seriously and we take reasonable measures and precautions to protect and secure your personal information. This includes implementing physical, technical, administrative, and other safeguards to protect you and your information from unauthorized access, alteration, disclosure or destruction.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to use the utmost caution when disclosing information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.

You are not obligated to provide your personal information to Overland. However, there may be times where your information is required for us to provide you with our Services, access to our stores, deliver requested products, or provide you with the content, feedback, or other materials that you request from us. In certain situations, we will not be able to offer some or all of our products or Services to you without requesting or collecting your personal information.

Overland retains your personal information for as long as necessary for the purpose for which it is collected, to provide you with our Services, such as our Sites and apps.

Overland and its online Sites and Services provide products and services for general audiences, and are intended for individuals over 13 years of age. Overland does not intentionally or knowingly collect, use, or process the online personal information from children under the age of 13, and such children are not permitted to use our online Site or Services. If you are under 13, do not attempt to register for or use any of our online Services, including our Sites, and do not provide us any Personal Information about yourself. By purchasing our products or otherwise using our online Services, you acknowledge you are over 13 years of age and are permitted to use our Services in accordance with our Privacy Policy and Terms and Conditions. If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with Personal Information from an online source, please contact us and we will take measures to remove that information from our Services.

Individuals may have certain rights over their personal information under particular laws. Please see the following sections regarding the rights you may have over your information:

Your Rights under various United States state data privacy laws such as the California Consumer Protection Act, Colorado Privacy Act, Nebraska Data Protection Act, Tennessee Information Protection Act, and Texas Data Privacy and Security Act.

For residents from the state of California, Colorado, Nebraska, Tennessee, and Texas this section allows you to exercise your rights under the applicable state law.

a. Right to Access / Disclosure: The right to have access to your personal data upon simple request – that is, you may receive a copy of such data upon receipt of a verifiable request, along with other information related to the processing of your data.

b. Right to Correction/Rectification: The right to correct your personal data if you find it is inaccurate, incomplete or obsolete.

c. Right to Deletion: The right to obtain the deletion of your personal data in the situations set forth by applicable data protection law.

d. Right to Opt-Out: The right to opt out of the processing of your personal data for targeted advertising, as defined by applicable law. This right also allows you to opt out of the sharing of your personal data for cross-context behavior advertising as defined by the California Privacy Rights Act.

e. Right to Appeal: You may also have the right to appeal the denial of any of these rights by submitting a form that will be provided to you if we deny a data request.

To exercise any of these rights, please contact us at the contact information listed in the "Exercising Your Privacy Rights" section below. Note that we may ask you to verify your identity before responding to such requests.

California law allows California residents once a year to request information regarding our disclosure of your personal information, if any, to third parties for those third parties' direct marketing purposes during the preceding calendar year. This information includes:

a. The categories of information we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year;

b. The names and addresses of third parties that received the information; and

c. If the nature of the third party's business cannot be determined from their name, to obtain examples of the products or services marketed.

Overland does not engage in profiling of consumers in furtherance of automated decisions that produce legal or similarly significant effects, as those terms are defined under the Colorado Privacy Act.

Please be aware that your personal information will be transferred to, stored or processed by us or our service providers in the United States, where our servers are located and our central database is operated, or other jurisdictions where our service providers are located for the purposes set out in this Privacy Policy.

We will not discriminate against you if you exercise your privacy rights. If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Please bear in mind that if you exercise such rights, this may affect our ability to provide our products and services.

As described above, you may have certain rights to access, delete, or otherwise control the use, collection, and/or disclosure of their information. Once Overland receives and confirms a verifiable consumer request, we will work to promptly process such request. The need to verify an individual's identity is critical to protecting your information, and ensuring that your information is not shared with anyone pretending to be you or someone who is not authorized to act as your agent on your behalf. To that end, we must be able to verify your information in order to process your request.

You may submit a verifiable request via the following:

By email:
privacy@overland.com

By phone:
(800) 683-7526

By mail:
Overland Sheepskin Co.
2096 Nutmeg Ave
Fairfield, IA 52556

Please provide sufficient information for us to determine if this applies to you. Please include "Privacy Rights Request" in the Subject line of your email. In the body of your request, please include your full name, year of birth, telephone number, email address, complete mailing address (street name and number, city, state, and zip code) so that we can process your request.

We will ask you to provide information about yourself so that we can verify your identity as part of this process. This information may include your name, address, account information, and any other information deemed necessary by Overland to reasonably verify your identity, to ensure that your information is not shared with anyone impersonating you. Once we have verified your identity, we will work to fulfill your request in a timely manner. Please note there may be some situations in which we are unable to fulfill your request, such as if we cannot find any information about you within our systems. Additionally, we may not be able to honor a deletion request in some situations, such as if your information is necessary to fulfill the Services you requested or meet a legal obligation. We will inform you whether we can fulfill your rights request.

We may ask for additional information if we have difficulty confirming your identity. We will not share your information or honor other requests in those situations in which we are unable to confirm a request for your information is a "verifiable request."

Overland only processes your personal information in compliance with this privacy policy and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal information or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with your local supervisory authority.

If you would like to raise an issue or lodge a complaint directly with Overland, please contact us using the information below.

By email:
privacy@overland.com

By phone:
(800) 683-7526

By mail:
Overland Sheepskin Co.
2096 Nutmeg Ave
Fairfield, IA 52556

We may update this privacy policy from time to time. All changes will be posted and updated here. We may, at our sole discretion, notify you directly by email (if we hold one for you) or by other appropriate means if any significant changes occur. Any changes to the privacy policy will become effective when the updated policy is posted. We advise you to check back here frequently to review the most current version of this policy.

This statement was last updated on April 30, 2026.