Lotsa problems but great customer service
Beautiful boot, well made but way way too narrow. I wear an 8.5 medium have a high instep so ordered up a size as suggested. This boots are definitely not made for a medium width foot only a narrow! A bigger size would be too long. Sending back. There was a huge problem with FedEx delivery. They left the package under a street sign 1/4 mile from my house on a road with no visible houses. My husband found it the next morning, surprisingly no one had stolen it, the box was left out of the plastic bag and wet. I have contacted FedEx to complain. However, your customer service team is excellent. They were on this right away, contacted FedEx as well. Oh well, still looking for winter boots as my old ones have worn through