I looked for quite some time, a few months actually, for a winter vest for my husband for Christmas. Each time I tested the waters, he responded with, "No, I am looking for something different".
Many years ago now, I purchased a jacket (a blazer type) for myself at your store in Napa, CA. It was at your original store there. I still have this jacket, and it is in excellent condition after all these years.
At first, I was not able to remember the name of your store, however it came to me later that same day.
When I looked on-line, I saw this vest made from Italian wool, and thought I would take a leap and just GO For It!
As it was just a few days before Christmas, I thought I was going to need to print a photo of the vest, place it in a box with something heavy to disguise it, and then my husband would receive his gift several days after Christmas.
Within 24 hours, a package from Overland arrived at our home. What a wonderful surprise!! It was sent Overnight Express with no additional charge to me. Now, this is Customer Service Extraordinaire!!!
My husband Loves this gift! As the Winter temperatures have dropped dramatically within the past week, he has been wearing it almost every day.
Thank you, Overland, for providing quality products and excellent Customer Service.