This is a beautiful coat but Overland did not check this before sending it. There are scratches, a stain on the inside, as if it has been worn. Notified them the day it arrived, my options are to return it, send it back to have it cleaned, or wait for a new one in 8 weeks. I shouldn't have to have a brand new coat cleaned. This is the most money I've spend on anything for myself, an anniversary gift so very disappointed. I'll most likely return the coat, as much as I love it and hate to send it back.