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Overland Customer Service

Return Policy and Procedures

We want you to be happy with your purchase from Overland. If you're not completely satisfied, simply return your merchandise to us promptly for a full refund or exchange.

Please box and ship your purchase back to the Overland location you purchased it from.

For Web or Catalog purchases, return to:

Overland.com Returns
2096 Nutmeg Avenue
Fairfield, Iowa 52556

Include your Name, Address, Phone or Email, and Order or Invoice number. For quality control purposes, we'd appreciate knowing the reason for your return. For exchanges, please indicate the replacement size or color you'd like us to ship you.

For your convenience, we include an Authorized Return Shipment (ARS) label with every domestic order. Please use this form to receive free return or exchange shipping through UPS.

Credit card purchases will be refunded to your card on which they were originally charged. (Please include the last 4 digits of that credit card number for our reference.) Cash or Check purchases will be refunded by our check mailed promptly to your address.