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OVERLAND CUSTOMER SERVICE

Returns & Exchanges

We want you to be happy with your purchase from Overland. If you're not completely satisfied, simply return your merchandise to us promptly for a full refund or exchange.

For your convenience, we provide free return shipping within the 48 contiguous United States. Click on the following link to generate your free return packing label:

Please box and ship your purchase back to the Overland location you purchased it from.

For Web or Catalog purchases, return to:

Overland.com Returns
1800 West Burlington Street
Fairfield, Iowa 52556

Include your Name, Address, Phone or Email, and Order or Invoice number. For quality control purposes, we'd appreciate knowing the reason for your return. For exchanges, please indicate the replacement size and color you'd like us to ship you.

For purchases from an Overland Store, please box and ship your purchase to that store. If you need to lookup the store's address or phone number, please use our Store Locator or call Customer Service at 1-800-OVERLAND

Overland Speedy Exchange

For the fastest service, call Customer Service at 1-800-OVERLAND to request a Speedy Exchange. We'll place an order for your new item(s) right away. We'll need to charge you the purchase price, but we'll waive the shipping and handling charge for the new item(s). Once we receive your return, we'll credit you for the cost of the original item(s).

Refunds

Credit card purchases will be refunded to the card on which they were originally charged. Cash or Check purchases will be refunded by a check mailed promptly to your address. Initial order outbound shipping charges (e.g. express shipping charges / surcharges, international shipping charges) are not refunded.

 
1-800-683-7526
Monday to Friday: 8AM-6PM
Saturday to Sunday: 9AM-6PM
(Central Time)
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