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Returns & Exchanges Returns & Exchanges

Return or exchange an item

We want you to be happy with your purchase from Overland. If you're not completely satisfied, simply return your merchandise to us for a full refund or exchange. Returns or exchanges are quick, easy, and free within the 48 contiguous United States.

Please follow this simple 3-step process:

STEP 1

Fill out your Return & Exchange Form (it came with your order, or just click the link to print a new one)

STEP 2

Generate a free FedEx return shipping label and attach it to your shipping box

STEP 3

Ship your return with paperwork for free via FedEx Ground (find a FedEx Ground dropoff location near you*)

*When selecting a FedEx dropoff location, please make sure that it services FedEx Ground, as opposed to just Fedex Express, as the latter can create delays or problems with return shipments (drop boxes only service Express and should be avoided).

Questions? We're here to help 7 days a week:
1-800-683-7526
service@overland.com


For returns or exchanges outside the 48 contiguous United States, please ship to:

Overland Returns
1800 W Burlington Ave
Fairfield, IA 52556

Overland Speedy Exchange

For the fastest service, call Customer Service at 1-800-OVERLAND to request a Speedy Exchange. We'll place an order for your new item(s) right away. We'll need to charge you the purchase price, but we'll waive the shipping and handling charge for the new item(s). Once we receive your return, we'll credit you for the cost of the original item(s).

Refunds

Credit card purchases will be refunded to the card on which they were originally charged. Cash or Check purchases will be refunded by a check mailed promptly to your address. Outbound shipping charges on your initial order (e.g. express shipping charges / surcharges, international shipping charges) are not refunded.

 

NEED HELP?

1-800-683-7526

We're Available:

Monday to Friday: 8AM-6PM CST

Saturday to Sunday: 9AM-6PM CST

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