OVERLAND CUSTOMER SERVICE
Returns & Exchanges
We want you to be happy with your purchase from Overland. If you're not completely
satisfied, simply return your merchandise to us promptly for a full refund or exchange.
For your convenience, we provide free return shipping within the 48 contiguous United
States. Click on the following link to generate your free return packing label:
Please box and ship your purchase back to the Overland location you purchased it
For Web or Catalog purchases, return to:
1800 West Burlington Street
Fairfield, Iowa 52556
Include your Name, Address, Phone or Email, and Order or Invoice number. For quality
control purposes, we'd appreciate knowing the reason for your return. For exchanges,
please indicate the replacement size and color you'd like us to ship you.
For purchases from an Overland Store, please box and ship your purchase to that
store. If you need to lookup the store's address or phone number, please use our
or call Customer Service at 1-800-OVERLAND
Overland Speedy Exchange
For the fastest service, call Customer Service at 1-800-OVERLAND
to request a Speedy Exchange. We'll place an order for your new item(s) right away.
We'll need to charge you the purchase price, but we'll waive the shipping and handling
charge for the new item(s). Once we receive your return, we'll credit you for the
cost of the original item(s).
Credit card purchases will be refunded to the card on which they were originally charged. Cash or Check purchases will be refunded by a check mailed promptly to your address. Initial order outbound shipping charges (e.g. express shipping charges / surcharges, international shipping charges) are not refunded.